FAQ'S
What does Almost Perfect mean?
Almost Perfect items have minor cosmetic imperfections - such as small marks, stitching variations, or logo placement inconsistencies - that do not affect the functionality of the product. These items will be sent at random, and we are unable to take requests for specific faults. Every item is still fully functional and will arrive tagged to explain the variation.
What kind of imperfections could my item have?
Imperfections will vary from piece to piece and may include small marks, scratches, stitching irregularities, slight discolouration, creasing, minor hardware imperfections or other cosmetic variations. Each item is unique, so the type and placement of imperfections cannot be guaranteed. These imperfections are cosmetic in nature and will not impact the functionality of the item.
Can I use a discount code on my order?
No, sorry. Almost Perfect items are already heavily discounted, so additional discount codes cannot be applied.
Can Almost Perfect items be returned or exchanged?
Almost Perfect items are final sale and cannot be returned or exchanged for change of mind, so we recommend choosing carefully before placing your order.
Can I choose which imperfection my item has?
Unfortunately, no. As every Almost Perfect piece is unique, items are selected at random and we’re unable to accommodate requests for specific imperfections or provide individual photos before purchase.
Will the imperfection affect the functionality of the product?
No. Our Almost Perfect pieces are sold with cosmetic imperfections only and are still fully functional for their intended use.
Are Almost Perfect items covered by warranty?
Almost Perfect items are not covered by our standard voluntary warranty and are sold at a reduced price due to their disclosed imperfections. Your rights under the Australian Consumer Law still apply to any issues separate from the disclosed imperfections.
Are Almost Perfect products limited?
Yes! Almost Perfect stock is very limited and varies depending on the pieces we have available. Once an item sells out, we can’t guarantee it will return to the Almost Perfect collection, so we recommend getting in quick if you have your eye on something.