Welcome discounts and other promotional codes cannot be used in conjunction with any other offer. Each code is subject to its own expiry date – please refer to the details provided in your email or promotional message. Unless otherwise stated, discount codes are single-use only and cannot be applied to past orders.

Where a discount code is subject to a minimum spend requirement, the minimum spend is calculated based on the product merchandise subtotal only, and excludes shipping costs, taxes, duties and gift cards.

Ela & Earth digital gift cards are valid for 3 years from the date of issue. Gift cards are non-transferable, cannot be exchanged for cash, and are non-refundable. Discount or promotional codes cannot be used when purchasing a gift card.

Our monthly giveaways (including Instagram giveaways, website review draws and Facebook community member draws) are selected at random. Winners are contacted directly via the email address or social account submitted at entry. Prizes are not transferable or redeemable for cash.

Where a free gift is included as part of a promotional offer, the free gift must be returned if items from the qualifying purchase are returned and the order value falls below the promotional threshold. If the free gift is not returned, the value of the gift may be deducted from the refund or credit issued.

To view our return policy, see here.