Promotional Terms
Afterpay Day
- Our Afterpay Day Sale runs from 8:00am Tuesday 11 August to 11:59pm Sunday 16 August (AEST). Enjoy 25% off sitewide*. Prices are as marked.
- Offers are valid during the promotional period only and while stocks last.
- Due to high order volumes during sale periods, please allow 7–10 business days for your order to be dispatched.
- You may edit your order (including changing colours, products, quantities, or your shipping address) using our self-service order editing tool in the checkout for up to 30 minutes after placing your order. Once this 30-minute window has passed, your order is locked for processing and can no longer be amended. We are unable to process changes after this time, so please choose carefully before completing your purchase. If you need to update your shipping address after this period, please contact our team as soon as possible and we will do our best to assist before your order is dispatched.
- If your order includes both a pre-order item and a non pre-order item, all items will be shipped together once the pre-order item is ready for dispatch.
- Sale items are eligible for return in line with our standard returns policy.
- Discount codes and promotions cannot be applied to Afterpay Day Sale items.
- No price adjustments will be made on orders placed before the promotion begins.
- We reserve the right to modify or end the promotion at any time.
Discount Codes
Welcome discounts and other promotional codes cannot be used in conjunction with any other offer. Each code is subject to its own expiry date – please refer to the details provided in your email or promotional message. Unless otherwise stated, discount codes are single-use only and cannot be applied to past orders.
Where a discount code is subject to a minimum spend requirement, the minimum spend is calculated based on the product merchandise subtotal only, and excludes shipping costs, taxes, duties and gift cards.
Gift Cards
Ela & Earth digital gift cards are valid for 3 years from the date of issue. Gift cards are non-transferable, cannot be exchanged for cash, and are non-refundable. Discount or promotional codes cannot be used when purchasing a gift card.
Monthly Giveaways
Our monthly giveaways (including Instagram giveaways, website review draws and Facebook community member draws) are selected at random. Winners are contacted directly via the email address or social account submitted at entry. Prizes are not transferable or redeemable for cash.
Free Gifts with Purchase
Where a free gift is included as part of a promotional offer, the free gift must be returned if items from the qualifying purchase are returned and the order value falls below the promotional threshold. If the free gift is not returned, the value of the gift may be deducted from the refund or credit issued.
Return Policy
To view our return policy, see here.