We accept the following payment types: Credit Card, Debit Card, PayPal, Afterpay, Google Pay, Shop Pay, and express checkout options, including Apple Pay.

Discount codes cannot be combined with any other offer.

If you need to update your shipping address, please contact our customer care team as soon as possible.

For colour changes or cancellations, we’ll do our best to assist if your order hasn’t been dispatched yet.

Please note that during sale periods, due to the high volume of orders and inquiries, we can only process address updates and are unable to make any other changes.

Once your order has been dispatched from our warehouse, you’ll receive a shipping confirmation email with your tracking details from Australia Post.

Please submit a return request through our return portal within 30 days of purchase. Unfortunately, we’re unable to process returns beyond this timeframe.

We also offer a 3-month manufacturing warranty. If your item has a manufacturing fault within this period, we’ll provide a suitable solution. Any issues beyond 3 months are considered general wear and tear.

All sale and clearance items are final sale and cannot be returned unless the item is faulty.

Yes! We offer a click-and-collect service for our local community. Simply place your order online and select ‘Local Pick Up’ at checkout. You’ll receive a follow-up email when your order is ready for collection from our warehouse.

To apply your discount code, enter the full code at checkout under your order summary. For Welcome discounts, please ensure you enter ‘WELCOME’ at the beginning of the code, as specified in your email, and use the same email address that received the discount.

Please note: Discount codes cannot be combined with other offers, including sale or clearance items.

If you're using both a gift card and a discount code in one purchase, enter the gift card code first, followed by the discount code.

Gift Cards are valid for three years from the date of issue.