Australia shipping

Shipping costs

Free shipping: Enjoy free shipping on all domestic orders over $75.00.

Standard flat rate shipping: $8.95 for orders under $75.00.

Express shipping: $14.95.

Processing and shipping timeframes

All orders are dispatched within 24-48 business hours. All orders are shipped same day when placed before 12.00pm EST (Mon - Fri).

Standard shipping times with Australia Post:
Metro - 2-5 business days
Regional - 3-6 business days
WA - 5-8 business days

Express shipping times with Australia Post:
Metro - 1-3 business days
Regional - 2-5 business days
WA - 3-5 business days

Delays

There may be interruptions or delays with experienced with our shipping partners which are out of our control. The above timeframes are a guideline only and we take no responsibility for the actual shipping times through our shipping partners.

Lost parcels

Once your order has been dispatched you will be provided with a tracking number. Ela & Earth cannot accept responsibility for goods lost in transit. Missing parcel inquiries must be directed to the selected courier. Find out more about lodging a missing parcel inquiry with Australia Post here. If you have entered the incorrect shipping address, your parcel will be delivered back to us, after which we can then re-ship to the correct address. Please note that the cost for reshipment is at the expense of the customer.

Preorders

Refer to the product page for pre-sale information on out-of-stock items, including estimated date of arrival. Pre-ordering ensures that you won’t miss out on the next shipment, particularly for our popular product styles that tend to sell out quickly! All pre-orders with Ela & Earth are paid in full, and delivery is arranged by our team once our stock shipment has been received.

Sales tax

Australian customers will have the standard 10% GST included in their order.

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